Privacy Policy

1. Information We Collect

1.1 Personal Information

• Name, email address, phone number
• Property details and preferences
• Profile information and verification documents
• Communication history and messages

1.2 Technical Information

• Device information (model, OS version, unique identifiers)
• IP address and location data
• App usage analytics and performance data
• Cookies and similar tracking technologies

1.3 Mobile App Permissions

• Camera: To capture property photos and documents
• Storage: To save and access property images
• Location: To show nearby properties and improve search
• Phone: To enable direct calling to property owners
• Notifications: To send property alerts and messages

2. How We Use Your Information

• Provide and improve our property rental services
• Connect property owners with tenants
• Send relevant property notifications and updates
• Verify user identity and prevent fraud
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and resolve disputes

3. Information Sharing

We may share your information with:

• Other Users: Property details and contact information for legitimate rental purposes
• Service Providers: Third-party services for hosting, analytics, and communication
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We never sell your personal information to third parties.

4. Data Security

• SSL encryption for data transmission
• Secure cloud storage with access controls
• Regular security audits and updates
• Limited employee access on need-to-know basis
• Two-factor authentication for admin accounts

5. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Opt-out of marketing communications
• Restrict processing of your data
• Data portability to another service

6. Mobile App Specific Terms

6.1 App Store Compliance

Our mobile app complies with Google Play Store and Apple App Store privacy requirements.

6.2 Push Notifications

You can control notification preferences in your device settings or app preferences.

6.3 Offline Data

Some data may be cached locally on your device for offline functionality. This data is encrypted and automatically synced when online.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and user behavior
• Provide personalized property recommendations
• Improve security and prevent fraud

You can control cookie settings in your browser preferences.

8. Third-Party Services

We integrate with third-party services:

• Google Maps: For location services and property mapping
• AWS: For secure cloud hosting and storage
• Analytics: For usage statistics and performance monitoring
• Payment Gateways: For secure transaction processing (future feature)

9. Data Retention

• Active accounts: Data retained while account is active
• Inactive accounts: Data deleted after 2 years of inactivity
• Legal requirements: Some data may be retained longer for compliance
• Deleted accounts: Data permanently deleted within 30 days

10. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

11. International Data Transfers

Your data may be processed in countries other than your residence. We ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.

12. Updates to Privacy Policy

We may update this privacy policy periodically. Significant changes will be notified through email or app notifications. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions or requests:

• Email: privacy@mybrokerfree.com
• Address: MyBrokerFree, India
• Response time: Within 30 days